General FAQs

• I need another quote for some additional work I would like done on my site – what do I do?
• I am having problems with my site – who do I contact?
• I need to talk to the project manager working on my project – how?
• I have a maintenance request or a few changes I would like made to my site – what do I do?
• I want to maintain my site on my own now – is there software you recommend?

Q. I need another quote for some additional work I would like done on my site – what do I do?
A: Contact our Sales Department at 866-709-7003 or, for the fastest response, submit an Instant E-mail Alert.

Q. I am having problems with my site – who do I contact?
A: Contact our Technical Support Team by submitting an Instant E-mail Alert. Your email will be answered or your call returned within 10 minutes during normal business hours. Emergency requests will be responded to immediately.

Q. I need to talk to the project manager working on my project – how?
A: Contact Project Management Team by submitting an Instant E-mail Alert. Your email will be answered or your call returned within 10 minutes during normal business hours. Emergency requests will be responded to immediately.

Q. I have a maintenance request or a few changes I would like made to my site – what do I do?
A: For the fastest response, submit an Instant Maintenance E-mail Alert. Your email will be answered or your call returned within 10 minutes during normal business hours. Emergency requests will be responded to immediately.

Q. I want to maintain my site on my own now – is there software you recommend?
A: If you want to maintain your site, we strongly recommend you upgrade your hosting with BlueSpot Web to include the BlueSpot Content Management System. For more information, please contact a sales associate.