E-mail FAQs



How do I setup my e-mail client?
How do I create new e-mail accounts?
How do I delete e-mail accounts?
How do I change the password for e-mail accounts?
I am having trouble sending or receiving e-mail.



Q. How do I setup my e-mail client?
A: You can setup your e-mail account to work with most standard e-mail clients. Be sure to have your user name, password, and domain name handy. In order to access account settings, follow these instructions:

Here are the settings you will need:
  • E-mail Address: username@yourdomain.com
  • Account Type: POP3
  • Incoming Mail Server: yourdomain.com
  • Outgoing Mail Server: mail.yourdomain.com
  • User Name: username@yourdomain.com
  • Password: yourpassword
  • Incoming Server Port: 110, no SSL
  • Outgoing Server Port: 3535, no SSL
  • Other settings:
    Secure Password Authentication (SPA): NO
    Outgoing Server Request Authentication: YES (same login as incoming)


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Q. How do I create new e-mail accounts?
A: In order to provide the highest level of security to our clients, we require that our clients contact our Technical Support Team by submitting an Instant E-mail Alert to create e-mail accounts.

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Q. How do I delete e-mail accounts?
A: In order to provide the highest level of security to our clients, we require that our clients contact our Technical Support Team by submitting an Instant E-mail Alert to delete e-mail accounts.

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Q. How do I change the password for e-mail accounts?
A: In order to provide the highest level of security to our clients, we require that our clients contact our Technical Support Team by submitting an Instant E-mail Alert to change the passwords on e-mail accounts.

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Q. I am having trouble sending or receiving e-mail.
A: Contact our Technical Support Team by submitting an Instant E-mail Alert. Your email will be answered or your call returned within 10 minutes.
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